After identifying the actual problem, I need to decide if the problem poses a threat to any unaffected systems and if so, take those systems offline. I need to perform a thorough check on all of the machines possibly affected - hopefully this would not be the servers. I will check the general network connections first to make sure the infrastructure is not damaged. Once this is done, I will send out communication of some sort to all faculty, students, and staff telling them about the issue and what i will be doing to stabilize everything.
First I want to check the cafeteria point of sale system. It is very important that kids eat obviously, and if that system is down, you cannot count on students having cash and the district will surely not want to pay for the food for the kids. Next I will make sure the attendance system is working properly including access to student records for the guidance office. After I am sure students can be fed - which is a basic necessity - I want to make sure that the office staff can start processing attendance for the day and the guidance office can have student records available for any advising they might be doing today.
Next I will make sure that the financial systems and general administration systems are operational including classroom telephones and security cameras. In the school district I'm thinking of - Northampton Area - the cameras and phones would rank here. Officers are posted throughout the school and all doors are locked all the time so cameras are an extra bonus but not a higher priority than student meals and guidance. Phones are all standard phones. The last thing I would check is the computer labs and teacher's computers. I have already sent out communication telling faculty of the problem and in that communication I have told them to back up any files they really need on a jump drive. I will go around and assist if needed with my staff. After checking the server over thoroughly or refreshing or reinstalling the server, I will simply image all the computer lab computers and faculty computers with a fresh, clean image just in case anything came over the network into those computers.
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2 comments:
Bobby, i think in this thoughful problems, both of us thinking is a liitle bit different. while u was readingg your response, i thought that it is an emergency plan. i could not think as much detailed as you. in this manner, i lke your response. yee you are right, phisical needs are more important than other things.i also enjoyed the idea of checking everything how much they have been effected.
Bobby, I enjoyed reading your solutions to this problems. As you said it is very important that we start by making sure that problems or damages to a system or network is not spread to the entire school district.
Also I like your suggestion about keeping everyone in the school informed about any problems in the network.
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